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Tenant Management System

Simplify Tenant Management With
Tenant Help Desk!

Unlock 14 days free—no credit card needed!

Main features

Take tenant tracking Higher.

Gain complete control over tenant tracking with a smart dashboard designed to provide clear, effortless, and real-time insights, along with all essential tools.

Your Tenants & Leases at a Glance

Quickly access tenant details and lease timelines all in one place. Stay ahead of upcoming renewals, reduce vacancy periods, and manage occupancy with confidence—so you never miss a critical lease milestone.

Effortless Rent Tracking & Payments

Get a real-time overview of rent payments—see instantly what’s paid and what’s outstanding. Automated reminders reduce late payments and streamline cash flow, ensuring you’re paid promptly every month without lifting a finger.

Proactive Maintenance & Repair Oversight

Easily track and prioritize repair requests while scheduling routine maintenance. Stay ahead of issues before they escalate, extend property lifespan, and keep tenants satisfied with timely updates—all from a single, centralized hub.

Direct Tenant Communication & Analytics

Connect directly with tenants via integrated messaging for quick updates and fast issue resolution. Use detailed reports and insights to monitor property performance, identify trends, and make data-driven decisions to optimize your rental portfolio.

Feature Highlights

Purpose-built features for managing properties, tasks, vendors, and records — all linked by business and property.

Rent & Expense Tracking

Maintenance Request Logging

Vendor Management & Assignment

Invoice & Tax Record Keeping

Compliance Documentation

Tenant-Owner Direct Link

Role-Based Access Control

Book a Demo

Core Modules and Tools

Smart tools for property issues, vendor handling, and financial tracking — organized for speed and clarity.

Properties

Businesses

Permissions

Users

Rent

Cost

Taxes

Setup

Requests

Vendors

Invoices

Uploads

Expiry

Filters

For Every Property Management Role

Whether it's one unit or an entire portfolio, each tool adapts to fit the way every role works — simple, focused, and ready to use.

Log Property Issues

Submit repair needs and track who’s handling what.

Track Rent & Charges

Auto-calculate rent + ops cost by unit.

Store Lease Documents

Upload files and set alerts for expiry.

Assign Vendor Tasks

Choose trusted contractors by service type.

Audit Activity by Site

Filter work by property, status, or time range.

Handle Multiple Properties

Link tasks, invoices, and files to each business unit.

Portfolio View

Monitor all jobs across properties in one dashboard.

Expense Tracking

Sort invoices by type, vendor, or cost.

GST/PST Breakdown

View tax applied by region, auto-calculated.

Common Area Tasking

Assign fixes for shared spaces like lifts or lighting.

Document Compliance

Track insurance, fire checks, and expiry notices.

Roles & Permissions

Let committee members see progress, without edit rights.

Fast Issue Logging

Submit urgent fixes between guest stays.

Quick File Uploads

Store receipts and repair records securely.

Vendor Shortlist

Maintain a list of approved, fast-response contractors.

Clients feedback

Here’s Why Property Pros Rely on Us

“I used to manage everything through spreadsheets and email. Now, every repair, invoice, and follow-up is logged and visible. It’s made my job actually manageable.”

— Maya I.,

Residential Property Manager.

“TenantHelpDesk makes it easier to keep contractors accountable. I assign the job, track the cost, and know exactly when it's done. No chasing calls.”

Gurpreet S.,

Commercial Facility Admin

“The built-in tax tracking saved us during our last audit. We log the invoice, it tags GST and PST by region — no more second-guessing or digging through receipts.”

Vanessa T.,

Real Estate Investor

“Our team handles over 20 buildings. This is the first tool that actually connects tasks to the right property and business without getting messy.”

Jonathan R.,

Operations Lead

“I use it for two rentals, and it’s perfect. If a tenant reports an issue, I can assign someone, upload the bill, and close it out in minutes.”

Linda K.,

Independent Landlord

“Documents used to get lost in email threads. Now I upload them, tag an expiry date, and forget about it — the system reminds me when it matters.”

Rajesh P.,

Strata Committee Member

“We are based in Europe and the latest Data Protection Regulation forces us to look for service suppliers than comply with this regulation and as we look to create our website and this builder just outstanding!”

Sarah Edrissi

Lead Marketing

“We’re looking for people who share our vision! most of our time used to be taken up by most of alternate administrative work whereas now we can focus on building out to help our employees.”

Anna Yon

Senior UI/UX Designer

“We’re looking for people who share our vision! most of our time used to be taken up by most of alternate administrative work whereas now we can focus on building out to help our employees.”

Mark Zellers

CEO, Co-Founder.

“This powerfull tool eliminates the need to leave Salesforce to get things done as I can create a custom proposal with dynamic pricing tables, and get approval from my boss all within 36 minutes.”

Natalia Larsson

Director of Sales

Sarah Edrissi

Lead Marketing

“We’re looking for people who share our vision! most of our time used to be taken up by most of alternate administrative work whereas now we can focus on building out to help our employees.”

Anna Yon

Senior UI/UX Designer

“We’re looking for people who share our vision! most of our time used to be taken up by most of alternate administrative work whereas now we can focus on building out to help our employees.”

Mark Zellers

CEO, Co-Founder.

Natalia Larsson

Director of Sales

Sarah Edrissi

Lead Marketing

“We’re looking for people who share our vision! most of our time used to be taken up by most of alternate administrative work whereas now we can focus on building out to help our employees.”

Anna Yon

Senior UI/UX Designer

FAQs

Frequenlty Asked Questions

Find quick answers to the most common questions about our tenant management software.

1. What is tenant management software?

Tenant management software is essentially a digital assistant that helps landlords and property managers efficiently manage every aspect of renting—from collecting rent to handling maintenance requests—without any manual stress.
2. Is your software compliant with Canadian rental laws?

Yes. Our software is designed to align with provincial rental laws and regulations, including those in Ontario, British Columbia, Alberta, and Quebec. However, we recommend consulting your local regulations as rules may vary by province.
3. Can I allow partial rent payments from tenants?

As an admin, you can manually allow partial payments, and any unpaid balance is automatically added to the tenant’s next rent cycle.
4. Is it suitable for both residential and commercial properties?

Yes, the software can manage residential units, multi-family buildings, and commercial leases, with features tailored to each property type.
5. How are maintenance requests handled?

Tenants submit maintenance requests through the online portal, and property managers later track, prioritize, assign vendors, and update tenants in real time.
6. How do you store and protect tenant information?

We store data on Canadian-hosted servers and strictly adhere to privacy regulations, including PIPEDA (Personal Information Protection and Electronic Documents Act), to ensure your information stays secure.
7. What kind of documents can I upload?

You can upload insurance papers, compliance certificates, or lease files and assign an expiry date to each.
8. What kind of customer support is available?

We offer bilingual customer support via phone, email, and live chat during Canadian business hours, with emergency support available for urgent issues.
9. Is there a free trial or demo available?

Yes, we offer a 14-day free trial and live product demos so you can explore the platform risk-free and commit with full confidence.
10. How do I get started?

Simply sign up through our website or contact our sales team to schedule a personalized demo. Onboarding support is included to help you migrate your data and set up your properties.

Get Control of Your Rentals — Without the Headache

Start your 14-days free trial. Cancel anytime.

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Terms of use

Disclaimers

Limitation on Liability

Copyright Policy

General

Shopping cart

Laptop Cover

Disney Toys

Screen Axe

Airpods Pro

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Your favorites

Schedule your 15-minute demo now

Simplify Tenant Management With Tenant Help Desk!

Take tenant tracking Higher.

Your Tenants & Leases at a Glance

Effortless Rent Tracking & Payments

Proactive Maintenance & Repair Oversight

Direct Tenant Communication & Analytics

Rent & Expense Tracking

Maintenance Request Logging

Vendor Management & Assignment

Invoice & Tax Record Keeping

Compliance Documentation

Tenant-Owner Direct Link

Role-Based Access Control

Core Modules and Tools

For Every Property Management Role

Log Property Issues

Track Rent & Charges

Store Lease Documents

Assign Vendor Tasks

Audit Activity by Site

Handle Multiple Properties

Portfolio View

Expense Tracking

GST/PST Breakdown

Common Area Tasking

Document Compliance

Roles & Permissions

Fast Issue Logging

Quick File Uploads

Vendor Shortlist

— Maya I.,

Gurpreet S.,

Vanessa T.,

Jonathan R.,

Linda K.,

Rajesh P.,

Sarah Edrissi

Anna Yon

Mark Zellers

Natalia Larsson

Sarah Edrissi

Anna Yon

Mark Zellers

Natalia Larsson

Sarah Edrissi

Anna Yon

Frequenlty Asked Questions

Get Control of Your Rentals — Without the Headache

Simplify Tenant Management With
Tenant Help Desk!